Artificial Intelligence
Artificial intelligence is healthcare’s most transformative area. It’s fundamentally changing how we interact with technology—turning software into a trusted colleague or assistant and freeing each of us to achieve more. Everyone who plays a role in healthcare stands to benefit from AI, so we’ve moved quickly to embed it throughout our software—for patients, for clinicians, and for everyone in between.
We encourage Epic community members to reach out to their BFFs to learn more.


Cool Stuff Now: Epic and Generative AI | Epic
With Epic, Generative AI seamlessly integrates into your Electronic Health Record (EHR), revolutionizing the way we operate. Our HIPAA-compliant pipeline effortlessly incorporates state-of-the-art language models, like GPT-4, enabling your team to break free from time-consuming, repetitive tasks and focus on what truly matters. Watch our video below to see how AI personalizes patient responses, streamlines handoff summaries, and provides up-to-date insights for your providers.
Watch the video at Epic.com →.jpg&w=3840&q=75)
The (Epic) Arc of a Patient Journey with Seth Hain
Seth Hain, SVP of R&D at Epic, joins a16z Bio + Health general partner Julie Yoo to explore technology in healthcare. Reflecting on over two decades of industry shifts, Seth shares how Epic has transitioned from enabling integrated systems within health systems to driving cross-ecosystem collaboration and rapid innovations like generative AI.
Listen to the podcast from a16z Bio+Health →
Generative AI Is Already a Game Changer in Healthcare
"We must do what we can to become AI experts ourselves, and we must foster a culture of experimentation and trust in our organizations so that our staff can learn from AI as well. The future of AI in healthcare is bright, especially with clinicians leading the way.” - Stephanie Klein Nagelvoort Schuit, Vice President, Board of Directors and Professor of Health Care Innovation, Universitair Medisch Centrum Groningen
Read the full article on EpicShare →
How Epic is using AI to change the way EHRs work
Sumit Rana, R&D, discusses how the system uses AI to generate progress notes, create draft responses to patient questions, and assist with medical coding. And how AI sometimes can be more empathetic than a person.
Read the full interview from Healthcare IT News →
How Epic is finding the “sweet spot” for EHR AI integration
In this episode of Healthcare Strategies: Industry Perspectives, Sean McGunigal, director of artificial intelligence at Epic, shares insights on the EHR vendor's approach to responsible AI implementation. He also describes key use cases demonstrating value and how healthcare organizations can navigate AI adoption at scale.
Listen to the podcast from TechTarget →
Keynote: Ambient Solutions and Privacy in Modern Healthcare with Seth Hain
In this episode of This Week Health, Seth Hain, R&D, discusses the impact of AI and ambient technologies on healthcare, focusing on efficiency, patient care, and ethical considerations of data privacy. The conversation highlights AI's current contributions and future potential in diagnostics, treatment planning, and patient engagement.
Listen to the conversation from This Week Health →
Epic releases open-source AI validation tool for health systems
Health systems can use the tool to validate AI models that integrate with EHR systems, including models developed by Epic as well as other those developed by other organizations. As AI best practices are developed, the open-source framework will enable organizations to bring in those standards and practices alongside the AI validation capabilities.
Read the full article from Fierce Healthcare →
Epic’s Approach to AI with Sean McGunigal, Director of AI at Epic
Sean McGunigal, R&D, discusses the various AI announcements made at Users Group Meeting including improving administrative workflows, using Cosmos AI, and Epic’s approach to implementing AI, “We feel pretty bullish that this AI is going to save folks from a lot of frustration and slowdown.”
Watch the video interview from Healthcare IT Today →
Epic Systems UGM 2024: New AI tools are coming to MyChart, Cosmos
Many of Epic’s announcements centered around how the company is integrating artificial intelligence into these products. Faulkner said the company has more than 100 AI features in the works, though many of the tools are still in the early stages of development. For instance, by the end of this year, Epic said its generative AI will help doctors revise message responses, letters and instructions into plain language that patients can understand. Doctors will be able to use AI to automatically queue up orders for prescriptions and labs, the company said.
Read the full article from CNBC →
HIMSS25: Epic Building Out Agentic AI, Broadens Focus Beyond EHRs
At HIMSS25, Epic shared how it’s building out AI capabilities, including agentic AI features. “These agents will help do more of the work leading up to the visit to really help that visit be as productive, both for the patient and the clinician, as possible,” said Epic’s Seth Howard.
Read the full article from Fierce Healthcare →See more AI and Epic outcomes from our customers on EpicShare.org.
UserWeb Resources
Take a deeper dive into implementation and support documentation, education and training resources, and more on the UserWeb.
Roadmaps
See a high-level view of what Epic can do now, which new features are coming soon, and what the future holds.