A New Era of Care: How AI Is Shaping the Patient and Clinician Experience
December 12, 2025
Epic joined the Microsoft Ignite keynote to share a vision for the future of healthcare, supported by AI. From faster care to deeper connections, Seth Hain and Jackie Gerhart shared how Epic and Microsoft are advancing what’s possible.
As health systems lead the way on AI research and adoption, they’re seeing happier clinicians, gains in efficiency & financial performance, better patient experiences, and improved clinical outcomes. During the Microsoft Ignite keynote, Epic’s Seth Hain and Jackie Gerhart, MD shared the real-world meaning of healthcare’s AI adoption and their vision for what comes next.
The AI-supported outpatient office visit helps clinicians arrive prepared, anticipates what they need in the room, and lines up documentation and orders for clinician review before the visit ends.
Payers, Providers, and Epic Launch Real-Time Prior Authorization Checks
Clinicians at Ochsner Health, Froedtert ThedaCare Health, Denver Health, and Summit Health will now know right away whether a health insurer’s authorization is needed prior to providing treatment.