A New Era of Care: How AI Is Shaping the Patient and Clinician Experience
December 12, 2025
Epic joined the Microsoft Ignite keynote to share a vision for the future of healthcare, supported by AI. From faster care to deeper connections, Seth Hain and Jackie Gerhart shared how Epic and Microsoft are advancing what’s possible.
As health systems lead the way on AI research and adoption, they’re seeing happier clinicians, gains in efficiency & financial performance, better patient experiences, and improved clinical outcomes. During the Microsoft Ignite keynote, Epic’s Seth Hain and Jackie Gerhart, MD shared the real-world meaning of healthcare’s AI adoption and their vision for what comes next.
Introducing Connectors: A New Way for Apps to Communicate With Epic
Connectors will let Epic find information and complete tasks in other apps, so patients, clinicians, and administrative staff don’t have to switch between apps and portals to get what they need.
VA-Epic Connection Makes It Easier to Book Specialist Appointments for Veterans
Staff at the VA can now schedule appointments on the spot with health systems that use Epic. It’s the latest step in years of interoperability work between the VA, the Department of Defense, and the Epic community.
Prescription Marketplace Will Let Patients Compare Pharmacy Cash Prices Before Leaving the Doctor’s Office
Any pharmacy will be able to share its cash prices with health systems using Epic, so patients can choose the most affordable option—helping them fill their prescriptions at a time when more than 4 in 10 U.S. adults say cost has kept them from doing so.
