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A New Era of Care: How AI Is Shaping the Patient and Clinician Experience

December 12, 2025
Epic joined the Microsoft Ignite keynote to share a vision for the future of healthcare, supported by AI. From faster care to deeper connections, Seth Hain and Jackie Gerhart shared how Epic and Microsoft are advancing what’s possible.

As health systems lead the way on AI research and adoption, they’re seeing happier clinicians, gains in efficiency & financial performance, better patient experiences, and improved clinical outcomes. During the Microsoft Ignite keynote, Epic’s Seth Hain and Jackie Gerhart, MD shared the real-world meaning of healthcare’s AI adoption and their vision for what comes next.

Below are links to some key highlights:

  • Epic embeds AI to transform patient care | Microsoft
  • Highlights from Ignite 2025: How Agentic AI and Microsoft Copilot are Empowering Healthcare | Microsoft
  • Epic Embraces AI: Key Highlights from Microsoft Ignite 2025 | Optimum Healthcare IT

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