AI for Operations
AI assistance extends beyond clinical workflows, helping staff throughout a healthcare organization efficiently complete their work.
Optimize Financial Operations
Level of Service
To save clinicians time and make billing more accurate, Epic automatically suggests a level of service based on data entered throughout the visit—including free text details in notes.
Utilization Overview
Help utilization managers save time by combing the patient's chart and compiling the relevant information into a drafted summary to review and send to payers.
Electronic Prior Authorization
Optimize Business Lines
Your Analytics SideKick
Explore hunches and dig deeper into data by prompting SideKick with conversational queries, such as "Show me pediatric patients with high lead levels."
Microsite Builder
Create drafts of patient-facing MyChart microsites that promote specific services you provide and complement your other outreach initiatives.
Dashboard Insights
AI can summarize reporting content, suggest possible conclusions, and identify key insights to help support data-driven decision making.
Automatic Report Descriptions
Report writers can save time by using AI to create report descriptions based on the criteria, components, and metrics they used, making it easier for everyone to find what they need quickly.
Automate the Back Office
Coding Assistance
Let AI tee up diagnosis and procedure codes based on clinical content for each visit to help coders spend less time digging through the chart.
Denials
Use AI to draft the reason for appealing a denial based on clinical documentation.
CDI Suggestions
Improve CDI specialist efficiency by looking for query opportunities within clinical documentation and showing them to the reviewer.
Reimagining Nursing with Generative AI: A Culture of Care and Innovation
On the first day live, 75% of potential patient end-of-shift care plan notes were AI-generated. After two months, that number has jumped to more than 90% across Mercy’s 50 hospitals. Compared to baseline care plan notes filed last year, we’ve had a 225% improvement in shift care plan documentation.
Read more on EpicShare →
Empowering Clinicians with AI: Why Thoughtful Governance Matters
We want to put new solutions out there only if they are going to make the lives of clinicians and patients better. We considered how we could make the adoption of generative AI as frictionless as possible, and we adopted a “go slow to go fast” mentality: we are thoughtful in how we evaluate and implement AI solutions so the solutions that we do roll out have an immediate, positive effect on our clinicians and our patients.
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