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A Strong Scheduling Foundation Sets the Stage for a Convenient Digital Patient Experience


Texas Children’s Hospital was able to pivot to virtual care rapidly during the pandemic. In 2021, patients scheduled over 1 million appointments through MyChart, saving an estimated $7 million in staff time.

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Sicker Patients, More Admissions: How COVID-19 has Changed Emergency Care

Like healthcare visit volumes in the outpatient space, emergency department (ED) visit volumes dropped significantly at the beginning of the pandemic and had not yet recovered as of early 2021.

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