Three NHS Foundation Trusts in England established virtual wards to alleviate hospital capacity constraints by providing acute care in patients’ homes. The trusts use Epic to refer patients to the virtual wards and ensure continuity of care. One organization’s virtual ward cared for 1,800 patients in the first year, freeing up more than 4,000 bed hours.

UCSF Health revamped its strategy for optimizing capacity to address hospital overcrowding and reduce patient flow bottlenecks. After establishing a capacity command center, opening a discharge lounge, and increasing transparency and cross-team communication with analytics, UCSF Health saw a 45-minute improvement in discharge time of day and a six-hour reduction in emergency department boarding time across the organization.

RWJBarnabas Health in New Jersey, UW Health in Wisconsin, and UCHealth in Colorado—all automation top performers—share how they have automated aspects of revenue cycle management, saving money and increasing collections while improving transparency and convenience for patients.

Johns Hopkins Activity and Mobility Promotion (JH-AMP) uses a systematic, interprofessional approach to combat hospital immobility. Organizations using the JH-AMP approach use Epic to stay on the same page about goals and outcomes. JH-AMP can increase the number of hospitalized patients walking on a daily basis and decrease length of stay without increasing falls.