Trust, Focus, and the Long View: Epic on the Acquired Podcast
April 22, 2025
The conversation highlights Epic’s commitment to building software in-house, staying private, and listening closely to customers.
In this episode of Acquired, Ben Gilbert and David Rosenthal dive into Epic’s story. They explore how a long-term mindset, customer focus, and development-driven culture have helped Epic gain the enduring trust of many of the world’s leading healthcare organizations.
Ben and David also discuss how Epic’s software has contributed to improved clinical outcomes—including the prevention of millions of potential adverse drug events and surgical errors each year—and how MyChart helps patients stay connected to their care.
While acknowledging the complexity and challenges of healthcare today, Ben and David tell the story of Epic as a company that has succeeded by maintaining a focused, long-term commitment to doing right by its customers.
Memorial Hermann Health System Clinicians Use Epic’s AI Tool to Help Patients Better Understand Test Results
September 8, 2026
Clinicians at Memorial Hermann Health System (MHHS) are using a new artificial intelligence (AI) tool built directly into Epic to help patients better understand their test results and to make informed decisions about next steps in their care journey.
AI Helps OLVG Clinicians Reduce Note-Writing Time By Over 30%
September 2, 2026
As Chart with Art—Epic’s native AI charting—handles documentation, clinicians report improved focus on the conversation in the room, fostering better visit experiences and work-life balance.
Patients of the rural health system can use Ask Emmie to receive answers that are grounded in their full health history, including past visits and test results.
