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Outcomes

Providers and Health Plans Connect to Fast Track Prior Authorization, Claims, and Quality Reporting

Using Payer Platform, Mayo Clinic and BCBS MN reduced ADR denials by up to 75%; Baptist Health and Humana automatically exchanged 24,000 charts in one year; and Ochsner Health and

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A Strong Scheduling Foundation Sets the Stage for a Convenient Digital Patient Experience

Texas Children's Hospital was able to pivot to virtual care rapidly during the pandemic. In 2021, patients scheduled over 1 million appointments through MyChart.

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Build Strong Teams and Improve Retention by Investing in Nurses’ Growth

Bronson Healthcare paired recent graduate nurses with mentors and offered targeted training for complex workflows as part of a program to improve nurse job satisfaction.

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Care Coordination Offers Expecting and New Parents a Central Medical Home

NYC Health + Hospitals connects pregnant patients to medical and community-based resources to address maternal mortality health risks and has increased postpartum visit attendance

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Going Beyond Averages to Advance Health Equity

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Flip the Script on Vaccinations and Reach the Kids Who Don’t Show Up at Your Door

At a time when pediatric vaccination rates were falling in the U.S., Nemours increased those rates by analyzing care gaps and designing creative care models.

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Bringing Care Closer to Home by Decreasing Length of Stay, Readmissions, and ED Diversions

Monument Health—serving rural communities within 300 miles of Rapid City, South Dakota—leveraged technology and standardized processes to improve patient flow.

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Saving the Day by Reducing Same-Day Surgical Cancellations

After switching to Epic’s pre-surgical workflows, UPMC Central Pa. nearly doubled scheduling capability, saving $300,500 in salary expenses and administrative costs.

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