On-Demand Virtual Care Offers Patients Convenience and Value

At UC Davis Health, University of Mississippi Medical Center, and The Queen’s Health System, on-demand virtual visits increase convenience and access to care for patients, prevent

Automated Estimates Take the Surprise out of Medical Bills

UCHealth, based in Colorado, automatically generates price estimates for patients before they receive care, increasing transparency and understanding of what they will owe. The org

“How do you want to live until you die?”: Scaling Compassionate Advance Care Planning Conversations Across a Health System

A School and a Hospital Team Up to Help Keep Kids in Class

Nemours Children’s Health allowed parents to opt into having their child’s school notify pediatricians when a patient is missing class frequently. Now the care team can investigate

Management Plans for Frequent ED Visitors Help Address Root Causes, Decreasing Overcrowding and Utilization

Bon Secours Mercy Health created management plans for patients who frequently visit the ED. It saw a 64% decrease in ED visits, a 64% decrease in hospital admissions, a 72% decreas

Caring for the Whole Community: Extending an EHR to a Large County Jail

Improving Patient Engagement Is a Community-Wide Effort in Central Norway

To achieve the nationwide goal of "one citizen—one record," Trondheim Kommune became the first organization in Norway to offer MyChart to its citizens. A dedicated team focused on

Initiating Medication for Opioid Use Disorder in the ED Improves Success with Ongoing Treatment

Yale New Haven Health System prompts clinicians to begin medication for opioid use disorder in the emergency department. Patients prescribed buprenorphine in the ED were 39% more l