Trust, Focus, and the Long View: Epic on the Acquired Podcast
April 22, 2025
The conversation highlights Epic’s commitment to building software in-house, staying private, and listening closely to customers.
In this episode of Acquired, Ben Gilbert and David Rosenthal dive into Epic’s story. They explore how a long-term mindset, customer focus, and development-driven culture have helped Epic gain the enduring trust of many of the world’s leading healthcare organizations.
Ben and David also discuss how Epic’s software has contributed to improved clinical outcomes—including the prevention of millions of potential adverse drug events and surgical errors each year—and how MyChart helps patients stay connected to their care.
While acknowledging the complexity and challenges of healthcare today, Ben and David tell the story of Epic as a company that has succeeded by maintaining a focused, long-term commitment to doing right by its customers.
Fewer Care Delays, More Cost Savings: Nationwide Diagnostic Image Exchange Is Possible With TEFCA
October 27, 2026
Epic’s Director of Interoperability Matt Doyle explains how nationwide diagnostic image exchange through TEFCA could reduce duplicate scans, lower costs, and speed up care.
Trust Collaboration Across Patient Record System Saves £4.1 Million in 3 Years
October 26, 2026
The collaboration also freed up an estimated 275,000 hours of nursing and phlebotomy time across the two trusts, and spared patients extra blood draws.
