Trust, Focus, and the Long View: Epic on the Acquired Podcast

In this episode of Acquired, Ben Gilbert and David Rosenthal dive into Epic’s story. They explore how a long-term mindset, customer focus, and development-driven culture have helped Epic gain the enduring trust of many of the world’s leading healthcare organizations.

Ben and David also discuss how Epic’s software has contributed to improved clinical outcomes—including the prevention of millions of potential adverse drug events and surgical errors each year—and how MyChart helps patients stay connected to their care.

While acknowledging the complexity and challenges of healthcare today, Ben and David tell the story of Epic as a company that has succeeded by maintaining a focused, long-term commitment to doing right by its customers.

Listen here, or wherever you get your podcasts.