Newsweek Explores Agentic AI in Healthcare

May 20, 2025
As autonomous AI tools gain traction, Epic outlines a clinician-centered path forward with a focus on collaboration.

A recent Newsweek article focuses on agentic AI as the next frontier in healthcare automation, offering AI that can act independently to complete tasks. The piece discusses use cases across hospital operations, clinical support, and patient communications.

Epic’s approach emphasizes targeted use of AI where it can extend the capabilities of care teams. “I wish I had thousands of doctors that could do every single phone call to every patient, every outreach, every follow-up,” said Jackie Gerhart, MD, Epic’s Chief Medical Officer. Epic’s AI agents can bridge communication gaps, for example—checking in with patients after missed appointments, scheduling lab work, and gathering key concerns ahead of visits. 

“It’s really this opportunity to reimagine what medicine can be, and the extent of medicine that you can do, with the new tools that you have,” added Gerhart.

Read it here.

More Epic in the News

More than 130,000 Individuals Register to Save Lives Through MyChart Donor Registration

January 28, 2026
Donate Life America announced that more than 130,000 people have registered their decision to become organ, eye and tissue donors through MyChart, the nation’s most widely used patient portal. (Donate Life)

Taking Control of Your Health with MyChart

December 23, 2025
Epic’s Taylor Seale joined HiFi Health News to discuss familiar features like test results, prescriptions, and appointment scheduling—and new and upcoming built-in AI assistants designed to help answer questions and improve the user experience. (HiFi Health News)

Donate Life America honors Epic with 2025 James S. Wolf, M.D., Courage Award for innovative MyChart donor registration

December 8, 2025
Donate Life America presented its 2025 James S. Wolf, M.D. Courage Award to Epic in recognition of the company’s MyChart organ, eye, and tissue donor registration program launched in May 2025. (Donate Life)