Teaching Our Culture: Listening, Understanding, and Driving Change
October 27, 2022
Leslie Selby listens to professionals in the healthcare industry from all verticals for insights that will help Epic cater to clients better.
“Teaching the culture is a core expectation for leaders at Epic. We review key concepts regularly and post our principles and values (we call them the 10 commandments) throughout the campus. Examples include business principles such as ‘Do not go public’ and ‘Do not acquire or be acquired.’ We are and will remain employee-owned and privately held so that our focus remains on our software and customers rather than outside investors. Others are specific to how we work with customers, such as ‘Keep commitments’ and ‘Expectations must equal reality.’ Keeping promises has been a major factor in our #1 ratings in competitive comparisons by groups such as KLAS Research for many years.”
Read the full interview with Leslie Selby from Epic in CIO Look.
More Epic in the News
Memorial Hermann Health System Clinicians Use Epic’s AI Tool to Help Patients Better Understand Test Results
September 8, 2026
Clinicians at Memorial Hermann Health System (MHHS) are using a new artificial intelligence (AI) tool built directly into Epic to help patients better understand their test results and to make informed decisions about next steps in their care journey.
AI Helps OLVG Clinicians Reduce Note-Writing Time By Over 30%
September 2, 2026
As Chart with Art—Epic’s native AI charting—handles documentation, clinicians report improved focus on the conversation in the room, fostering better visit experiences and work-life balance.
Patients of the rural health system can use Ask Emmie to receive answers that are grounded in their full health history, including past visits and test results.
