Epic is releasing the capability for app developers to build Connectors, which can link other apps to Epic. A Connector can bring information from another app into Epic right when people need it—for example, pulling arrival time from an ambulance app so the emergency department can prepare.
Connectors can also let Epic complete tasks in other apps. For example, a hospitalized patient could ask Emmie, Epic’s AI for patients, for a meal—and Emmie could place the order directly in the hospital’s dietary management app.
“Emmie could use a Connector to bring hospital wayfinding instructions to the patient,” said Johnston Thayer, vice president of health informatics at Epic. “For the surgical team, Epic could check a medical equipment app to find information about assistive device availability, and help the care team bring together the devices needed for the patient’s recovery.”
Connectors will work with Emmie, Art (Epic AI for clinicians), and Penny (Epic AI for revenue cycle and operational teams). Connectors will also work with custom AI that healthcare organizations create in Agent Factory.
“Connectors open up a whole new range of ways we can save people from ‘swivel-chair’ work—switching from one app to another,” said Derek De Young, who leads Epic’s Agent Factory development. “I can’t wait to see what developers and healthcare organizations create with them.”
Healthcare organizations will be able to find developer-created Connectors on Epic Showroom starting in March 2027. Before enabling a Connector, they’ll be able to review what it can do, what information it can read, and what it can change.
Here’s what app developers are saying about Connectors:
“AI has tremendous potential to transform healthcare administration, but its impact depends on connecting intelligence to the information and capabilities that make healthcare work. Our collaboration with Epic represents an exciting opportunity to bring the strength of Availity’s established healthcare network into a new generation of AI-powered workflows. From coverage to prior authorization to claims management, we see enormous potential to reduce administrative complexity, accelerate the flow of information, and help healthcare teams focus more of their time on patients.” —Russ Thomas, chief executive officer at Availity
“Some of the most common questions patients have about a visit are about getting there and finding their way once they arrive. Bringing wayfinding into a conversation with Emmie opens the door to guiding patients through the entire journey, from planning the trip and parking to finding their appointment, picking up a prescription, and getting back to their car. We’re proud to build on our wayfinding for MyChart work with Epic and to help health systems make every visit frictionless, from arrival to departure.” —Joshua Titus, chief executive officer at Gozio Health
“The question every patient has is ‘when will my medication arrive?’ With VPLRx connected to Epic, a care team can now answer with confidence. Logistics is complicated. But we’ve made it easier by combining decades of data with real-time inputs to automate and optimize the shipping decision, so patients leave the visit knowing exactly when their medication will arrive.” —Derrek Seif, chief strategy & product officer at VPL
