Emmie, Epic’s AI for patients, is available directly within MyChart and is being adopted by a growing number of health systems.

Any pharmacy will be able to share its cash prices with health systems using Epic, so patients can choose the most affordable option—helping them fill their prescriptions at a time when more than 4 in 10 U.S. adults say cost has kept them from doing so.

Epic’s Hello World development lead discusses immersion trips, earning patient trust over text and voice, and helping patients get what they need—however they prefer to communicate.

With Epic’s Hello World communication platform, health systems keep patients connected to their care teams through text messages and voice calls. Its newest capability automatically shows patients that the call is coming from the health system, so they know to pick up.

Clinical, operational, and technical staff from health systems are working together to turn their ideas into agents that can help improve patient outcomes, increase patient engagement, reduce administrative burden, and more.

Clinicians at Memorial Hermann Health System (MHHS) are using a new artificial intelligence (AI) tool built directly into Epic to help patients better understand their test results and to make informed decisions about next steps in their care journey.

As Chart with Art—Epic’s native AI charting—handles documentation, clinicians report improved focus on the conversation in the room, fostering better visit experiences and work-life balance.

Patients of the rural health system can use Ask Emmie to receive answers that are grounded in their full health history, including past visits and test results.

Emmie, an AI assistant now available in Epic’s MyChart, provides patients with a secure, conversational way to better understand their health information.

The AI-supported outpatient office visit helps clinicians arrive prepared, anticipates what they need in the room, and lines up documentation and orders for clinician review before the visit ends.