We’re thrilled about the real-time bidirectional exchange of health information at the point of care. It supports our vision for BHSH, which is to make health simple, affordable, equitable, and exceptional. The comprehensive view of patients from the both the provider and payer side of their health history allows us to anticipate their needs better and keep them healthier. With Payer Platform, we’ll be able to exchange information about care management easily, so both the provider and payer stay on the same page, regardless of which group reaches out to the patient.
Using Payer Platform, Mayo Clinic and BCBS MN reduced ADR denials by up to 75%; Baptist Health and Humana automatically exchanged 24,000 charts in one year; and Ochsner Health and Humana completed 53% of prior authorizations instantly.
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NorthShore implemented Payer Platform to connect with two of its large payers and send clinical documents electronically. This saves time and administrative overhead, reduces medical records requests from payers, and improves care coordination for patients.
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Kaiser Permanente Northwest found that members who use MyChart are 2.5x more likely to remain members of its health plan than members who didn’t use MyChart.
Read the full study in the American Journal of Managed CareLearn more about successes in health plans – and how you can do it too – on EpicShare
Take a deeper dive into implementation and support documentation, education and training resources, and more on the UserWeb.
See a high-level view of what Epic can do now, which new features are coming soon, and what the future holds.
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