Help patients get the right care, from the right person, at the right time. Fully integrated scheduling makes it easy for staff and patients to schedule and manage visits, procedures, or diagnostics.
Decision Support
Guide patients and schedulers to the appointment that’s the best fit with intelligent decision support that takes into account guardrails like sequencing, clinical needs, patient preferences, and provider attributes
Decision Support
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Patient Self-Scheduling
New and existing patients can schedule appointments online—with or without a MyChart account. When patients need to schedule sequential appointments, such as an X-ray and a follow-up visit, send them invites to schedule on their own so they can create the itinerary that’s most convenient for them.
Patient Self-Scheduling
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Centralized Scheduling
Centralized scheduling staff easily schedule across your organization, assisted by in-system decision support that walks them through specialty-specific needs and complex appointments.
Centralized Scheduling
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Specialty Scheduling
Schedule infusions, rehab visits, procedures, imaging, dental office visits, ongoing therapy visits, and more. Offer patients the opportunity to schedule their own specialty care online.
Specialty Scheduling
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Data-Driven Scheduling Redesign Leads to Better Access, Full Schedules, and Higher Revenue
WakeMed Health & Hospitals identified scheduling bottlenecks and access issues using analytics in Epic. By implementing Fast Pass—which automatically offers available appointments to wait listed patients—MyChart self-scheduling, and changes to scheduling processes, WakeMed has seen an increase of 75,000 visits annually, increasing outpatient revenue by 21%.
A Strong Scheduling Foundation Sets the Stage for a Convenient Digital Patient Experience
Texas Children's Hospital was able to pivot to virtual care rapidly during the pandemic. In 2021, patients scheduled over 1 million appointments through MyChart, saving an estimated $7 million in staff time.
