Newsweek Explores Agentic AI in Healthcare

May 20, 2025
As autonomous AI tools gain traction, Epic outlines a clinician-centered path forward with a focus on collaboration.

A recent Newsweek article focuses on agentic AI as the next frontier in healthcare automation, offering AI that can act independently to complete tasks. The piece discusses use cases across hospital operations, clinical support, and patient communications.

Epic’s approach emphasizes targeted use of AI where it can extend the capabilities of care teams. “I wish I had thousands of doctors that could do every single phone call to every patient, every outreach, every follow-up,” said Jackie Gerhart, MD, Epic’s Chief Medical Officer. Epic’s AI agents can bridge communication gaps, for example—checking in with patients after missed appointments, scheduling lab work, and gathering key concerns ahead of visits. 

“It’s really this opportunity to reimagine what medicine can be, and the extent of medicine that you can do, with the new tools that you have,” added Gerhart.

Read it here.

More Epic in the News

Donate Life America honors Epic with 2025 James S. Wolf, M.D., Courage Award for innovative MyChart donor registration

December 8, 2025
Donate Life America presented its 2025 James S. Wolf, M.D. Courage Award to Epic in recognition of the company’s MyChart organ, eye, and tissue donor registration program launched in May 2025. (Donate Life)

Humana and Epic collaborate to automate insurance verification, patient check-in

November 19, 2025
Humana is collaborating with Epic to launch new data-sharing features that align with upcoming federal interoperability goals. (Fierce Healthcare)

One of the World’s Largest Geothermal Networks Is Buried Beneath a Corporate Campus in Rural Wisconsin

October 31, 2025
Beneath Epic’s campus there are roughly 6,100 boreholes, each drilled hundreds of feet into the earth, comprising one of the largest geothermal heating and cooling networks in the world.