← Back to Newsroom

New COVID-19 Preparedness App Fills Interoperability Gaps For Surge Preparedness

March 26, 2020
Epic and OCHIN created mobile app to support COVID-19 screening and triage care in emergency settings nationwide

A new mobile electronic health record (EHR) app that enables patient screening and triage outside of a typical health care setting is ready to deploy in Washington state. Created by EHR developer Epic in partnership with OCHIN, a health IT and innovation nonprofit, for deployment by the Washington State Health Care Authority, the new COVID-19 Preparedness App brings a new level of readiness, interoperability, and public health coordination to the frontlines of the current coronavirus pandemic nationwide.

“This is an unprecedented, innovative solution for rapidly building capacity in the face of this growing public health emergency,” said Abby Sears, CEO at OCHIN. “We applaud the leadership of the state of Washington and the generosity and foresight of Epic as we stand together in this crisis.”

The COVID-19 Preparedness App was built to help the state of Washington be prepared for a surge in coronavirus patients, and it is also being shared with other states. This powerful mobile EHR app supports patient care in a growing number of ad hoc emergency triage sites, reducing exposure by keeping screening outside of hospitals and clinics, and expanding capacity in rural areas where health care access is limited.

“A retired nurse, or any other volunteer or staff, with her own smartphone can be up and running in minutes. This allows states, counties, and health systems to increase capacity quickly, which will be helpful especially in hard hit and underserved communities. It has been meaningful to work with Washington state and OCHIN to help patients during this crisis,” said Judy Faulkner, founder and CEO of Epic.

Patients can use the tool to self-screen for COVID-19 symptoms and check in to a local emergency care site. Citizen volunteers can use their own smartphones to help trained health care providers triage and care for members of their own communities when resources are scarce. And state public health epidemiologists will be able to monitor the system’s incoming data to track trends county by county and direct patient follow-up.

In addition, the tool’s unique integration with Epic’s Care Everywhere interoperability platform means that patients who are assessed in these clinics will be able to link to their existing medical records, improving overall care coordination. And its portability enables providers to reach and screen the most underserved and hard-to-reach patient populations, such as homeless and rural communities.

 

More News from Epic

Defendant GuardDog Telehealth Admits to Providing Patient Records to Law Firms

In a step forward for patient privacy, GuardDog agrees to a federal court order that, if entered, would permanently bar GuardDog from accessing TEFCA and Carequality.
Learn more →

Real Results, Right Now: How Epic AI Is Reducing Costs, Improving Care, and Helping Patients 

Alongside an expanding AI roadmap, Epic is highlighting measurable outcomes happening today: faster documentation, earlier diagnoses, fewer denials, and improved patient experiences.
Learn more →

Nurses Write Notes 85% Faster with Epic AI 

By drafting end-of-shift notes, Art—Epic’s AI for clinicians—is reducing clinician workload, and supporting smoother transitions of care.
Learn more →
Resources
Our StoryCareersContact UsEpic Community LinkGivingLegalPrivacy & SecurityTrainingEfficiencyVisiting
Events
UGMXGMEGMAPGMMajlisConnect CollaborationEuropean App ForumsOpen@Epic
Copyright © 2026 Epic Systems Corporation.
  • Software
  • Newsroom
  • Visit EpicShare
  • Visit Epic Research
  • Visit Cosmos
  • Visit MyChart
  • Visit open.epic
  • Visit UserWeb
  • Visit Showroom
  • Visit Epic.com
  • Visit EpicShare
  • Visit Epic Research
  • Visit Cosmos
  • Visit MyChart
  • Visit open.epic
  • Visit UserWeb
  • Visit Showroom
    Software
    About Us
    Our Story
    Visiting
    Epic Health System Community
    Diversity, Equity & Inclusion
    Sustainability
    Contact Us
    Newsroom