MyChart Helps Health Systems Meet Access Needs for Disabled Patients
May 22, 2026
With a new questionnaire, patients in Australian Capital Territory (ACT) can inform their care providers when they need accommodations.
A new questionnaire in ACT’s Digital Health Record (Epic) and MyDHR (MyChart) allows people to voluntarily identify as having a disability and to record and update their access needs so Canberra Health Services staff can make accommodations when caring for them.
“This is a significant step toward a more inclusive health system, one that listens to people with disability and acts on what they have told us,” Rachel Stephen-Smith, Minister for Health of ACT, said. “Asking whether a person identifies as having a disability, and understanding their access needs, is essential to delivering truly person-centred care.”
Disability advocates say the change will improve safety, accessibility, and tailored care—particularly in acute settings—while building better data on the needs of people with disabilities to inform system-wide improvements.
A Conversation with Borno Akhter on Building Technology That Helps Patients
October 12, 2026
Epic’s Hello World development lead discusses immersion trips, earning patient trust over text and voice, and helping patients get what they need—however they prefer to communicate.
Memorial Hermann Health System Clinicians Use Epic’s AI Tool to Help Patients Better Understand Test Results
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