In the Latest COVID-19 Surge, Health Record Exchanges Through Care Everywhere Reach 221 Million in a Month

December 8, 2020
Patients are redirected to other facilities as the nation's hospitals exceed capacity, and their health records go with them

As COVID-19 pushes hospitals to capacity, sharing patient records between health systems is increasingly important to the continuity of patient care. The latest data collected shows that health systems using Care Everywhere, Epic’s interoperability platform, shared more than 221 million patient records in a one-month period—an increase of nearly 40% from the same period a year earlier.

“When our hospitals began to fill up with COVID patients, we had to move patients among facilities to make the best use of our available capabilities and in some cases receive patients from other facilities as well,” said David Reis, Chief Information Officer, previously at Hackensack Meridian Health in Edison, New Jersey. “Care Everywhere allowed health systems in New York and New Jersey to share common patient information seamlessly and in real time to improve the care provided not just to patients with COVID-19, but to all patients.”

Patients’ critical health information—including medications, problem history, allergies, and infections—informs how providers care for them, ensuring that they receive personalized care even when treated at a different organization.

Today, half of the records exchanged through Care Everywhere are shared between health systems that use Epic and those that use a different interoperable EHR.

“Interoperability will continue to be critical to the pandemic response as vaccines become available,” said Dave Fuhrmann, Senior Vice President of Interoperability at Epic. “When patients receive care at multiple locations, their providers at each location will know whether they need a dose of a particular vaccine. Patients can download their vaccination information whenever they need it.”

More News from Epic

Louisiana Health Systems Launch MyChart Central Statewide, Enabling a Unified Patient Experience Across Organizations

Coordinated activation of MyChart Central makes it easier for patients and families to stay connected to their care across hospitals, clinics, and parishes.

Open@Epic Highlights: Expanded Data Connections for Developers and Patients 

App developers and healthcare experts come together to explore improvements to care coordination and patient experience.

The Epic Almanac, Volume 3

This magazine is an annual guide to share what’s growing, blooming, and taking root across the Epic community. The third volume brings together stories of innovation, insights into available programs, and a behind-the-scenes look into Epic. Just like its namesake, the Farmer’s Almanac, this publication is meant to help healthcare organizations prepare for what’s ahead—with a few moments of fun along the way.
Copyright © 2025 Epic Systems Corporation.