Making Health Apps a Snap for Patients with One-on-One Assistance

Parkland and Ochsner help patients get started with health apps and wearables


For patients managing their health from home, navigating health-related apps and devices can be a challenge. Ochsner Health System and Parkland’s Center for Clinical Innovation in collaboration with Parkland Health & Hospital each help patients choose the right technology for them with in-person assistance and recommendations.

PCCI’s Innovation Bridge opened last month and was inspired by Ochsner’s O Bar, which opened in 2014. Staff at each help patients find apps and technology that are recommended by clinicians and targeted to patients’ conditions or other needs, such as language support. At both the O Bar and the Innovation Bridge, staff walk patients through customizing apps like MyChart and setting up devices like digital scales.

“New technology can be intimidating, so we aim to use a physical space to bridge the technology adoption gap,” says Dr. Steve Miff, president and CEO of PCCI.

Read more about the Innovation Bridge here, and the O Bar here.