Cutting Burnout in Half and Increasing Revenue by Millions: Team-Based Care Is Making It Possible
March 7, 2022
Deaconess Health System adopted an efficient team-based care model, reducing provider burnout by 50%, decreasing “pajama time” by 36%, and increasing annual revenue by $5.6 million.
How They Did It:
Identified sources of provider burnout
Designed a team-based care model centered on MAs supporting providers
Freed up MAs by implementing centralized scheduling
Trained MAs on their new workflows
Implemented time-saving tools in Epic for providers
