By giving patients the ability to schedule their own imaging exams in MyChart, Mount Sinai Medical Center decreased the appointment lead time by 40%. The organization started sending automated scheduling reminders via text message, boosting self-scheduling by 128%. This effort resulted in $1.8 million in additional revenue from exams that might have otherwise gone unscheduled.

The Serious Illness Care Navigator team at Corewell Health identifies the sickest patients and initiates compassionate conversations with those who don’t have clear goals of care identified. It has helped increase the number of new advance care plans from 450 to 1,500 per month, giving more patients an opportunity to help caregivers honor their wishes and avoid unwanted and costly interventions.

John Muir Health and University of Pittsburgh Medical Center were early adopters of AI charting with ambient listening technology. John Muir Health found that clinicians who use it save 34 minutes per day on notes, and physician turnover dropped by 44%. At UPMC, clinicians reduced “pajama time” by nearly two hours each day.

By tracking incidental pulmonary nodules—small spots in a patient’s lungs that are found on scans or x-rays performed for other reasons—Sutter Health doubled its early detection rate for lung cancer, diagnosing 70% of lung cancers at stage I or II when treatment options and survival rates are better.