In the Middle East, the American University of Beirut Medical Center and Johns Hopkins Aramco Healthcare successfully implemented Epic features on accelerated timelines to help address COVID-19 by improving testing access and follow-up care in their communities.
- Evaluating COVID-19 data trends with dashboards. The American University of Beirut Medical Center in Lebanon installed Epic’s COVID-19 dashboard, which helped them to improve their screening workflows and increase their overall screening rate, switching from travel-based screening to full symptom checking that accounts for community spread.
- Reducing contact and improving hospital capacity with video visits. AUB quickly began using video visits in MyChart for most specialties and in their ED to reduce the number of in-person ED visits and reduce contact for in-person ED visits. Johns Hopkins Aramco Healthcare in Saudi Arabia implemented MyChart video visits for primary care and psychiatric services.
- Using infection control tools. AUB and JHAH began using infection control tools in Epic to notify clinicians in real-time about COVID-19 test results. JHAH also implemented MyChart Care Companion in one week, allowing patients with mild cases of COVID-19 to stay connected with their providers through daily symptom checks while they’re isolating at home.