Personal Health Records (PHRs) and Portals
Integrated PHR MyChart gives patients controlled access to the same Epic medical records their doctors use and provides convenient self-service functions that reduce costs and increase satisfaction. Because MyChart is integrated with the EMR, it's easy for patients to get involved in their own health.
These self-serve online functions allow patients to take an active role in their care and reduce the costs of providing excellent service:
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Freestanding PHR Lucy is a PHR that is not connected to any facility's electronic medical record system. It stays with patients wherever they receive care and allows them to organize their medical information in one place that is readily accessible. Patients can enter health data directly into Lucy, pull in MyChart data or upload standards-compliant Continuity of Care Documents from other facilities.
Epic's Care Everywhere software can also retrieve documents from Lucy, making this information available to clinicians as part of the electronic chart. It's patient-guided interoperability.
Lucy is free of the two primary obstacles to patient PHR adoption:
- There are no advertisements on Lucy.
- Epic will not sell patient data for secondary uses.
Shared Medical Record for Community Providers EpicCare Link makes your organization an attractive choice for referring physicians by giving them secure, Web-based access to information about the care you provide their patients. Sharing patient information with authorized providers helps them follow the progress of care for patients they refer to your organization and improves their ability to coordinate ongoing care. Secure messaging functions allow external physicians to offer electronic consults. EpicCare Link also makes the entire referral process faster and more efficient. For a tighter connection to community physicians, learn how Epic customers are extending a shared EMR.
Web Access for Providers EpicWeb allows true anytime/anyplace access to patient information by allowing providers to login to the Epic system from any PC with a Web browser. Once online, users can access major clinical features including care documentation, chart review, incidental order entry (with decision support) and secure messaging. EpicWeb allows physicians working from any location at home, in the office, and even on vacation to use the patient's entire medical record to make well-informed decisions. Users can also access provider schedules, benefit and eligibility information, referral authorizations and account balances.
Reference Lab Orders and Results OutReach works with the Beaker Clinical Laboratory System to help build strong relationships with external providers that receive laboratory or diagnostic services from your organization. Intuitive order entry features allow users to send orders to your facility securely over the Internet rather than through staff-intensive telephone, fax or paper-based methods. Decision support and results communication features support users during the order entry process and help route test results appropriately. Integration with our Beaker Clinical Laboratory System allows your users to carry out specimen collection and shipping management tasks online.
Services for Providers and Employers PlanLink gives provider and payor organizations a competitive advantage by making distinctive services available to employers and community providers via the Web. Providers can submit referrals, receive approval notifications and review statuses of AP claims they are involved with. Payors can allow providers to print remittance advice reports, saving phone calls and mailing expenses. PlanLink's payor functionality also allows employers to access their online premium invoices for payment and reconciliation, as well as manage the online enrollment process for their employees.
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