Inpatient Registration, ADT and Hospital Billing
Enterprise Registration - Inpatient Access ADT/Prelude Enterprise Inpatient Registration improves bed utilization and gives users the tools to manage hospital stays from pre-admission through discharge. Clinicians can access an efficient census workspace that allows them to view and update current information on patients in their care. Flexible workqueues help nurses and other staff members plan for upcoming ADT events, follow up on missing or inconsistent data and assess utilization.
Enterprise Scheduling Cadence Enterprise Scheduling makes it easy for users to schedule any type of visit or procedure from anywhere in your organization. It also enhances your ability to keep appropriate slots open, take patient preferences into account and deliver high-quality service that will distinguish your organization.
Cadence serves as an intelligent partner for users, providing context-specific instructions, conflict checking and solutions for complicated appointment searches. Comprehensive rules-based scheduling features accommodate the needs of each clinician, room and piece of equipment – optimizing the use of staff and capital resources throughout your organization.
Organizations that use Epic for both professional and hospital billing can take advantage of integrated Single Billing Office (SBO) features:
- A single bill and payment plan increases patient satisfaction.
- A single account simplifies follow-up and back office staffing.
- A single point of customer service is convenient for patients and simplifies administration.
Hospital Billing Resolute Hospital Billing coordinates inpatient and outpatient billing for hospitals. It gives your front- and back-office staff the tools they need to streamline billing and collection processes, reduce payor denials and minimize A/R days. Resolute's features support billing staff throughout the hospital, helping you improve your financial performance and encouraging excellent patient service.
Drawing information directly from the EpicCare clinical system, Resolute automatically completes appropriate fields and submits claims in HIPAA-compliant transaction formats. Extensive rules-based claim scrubbing accelerates reimbursement and minimizes rejected claims, even with the most demanding payors. Comprehensive reporting tools help executives track and report on all aspects of financial performance.
Call Management Customer Relationship Management/Call Management enhances customer service communications by storing patient information, service issues and contact histories in a central location. The system allows users to effectively document, route, monitor and resolve customer service inquiries from patients. The system's integrated reporting tools help you conduct detailed analysis of your organization's customer service, from evaluating individual patient/staff relationships to measuring the overall responsiveness of an entire facility, entity or department.