Optimization

Epic is a strong partner who not only works with you to make your go-live a success, but continues the relationship with valuable, ongoing support to make sure you're getting the results you expected. We are committed to understanding your unique needs and maintaining a long-term partnership to help you get the most from your software.

Our optimization team works on-site with your staff to ensure your continued success with the system. In our Success Check system, we consult with your frontline users to answer their questions, address their difficulties, fine-tune their daily workflows and reassess their training needs. We provide you with ongoing support for your current version of the software, and we help you implement new functionality after each upgrade.