Mobile Menu
New feed articles every Monday

Highlights from the Past

ED Revenue Increases 50% in 2015 at The Ohio State University

OSU created a rule-based charge capture system in their EDs that removed the need for nurses to interpret levels of service, leading to the revenue increase.

10-Year Study on MyChart Patient Portal Outcomes, Loyalty, and Satisfaction

Kaiser Permanente has used MyChart since 2003, and 70 percent of their adult members are registered - they share what they've learned.

Cleveland Clinic: Empathy

Patient care is more than just healing-it's building a connection that encompasses mind, body, and soul. If you could stand in someone else's shoes...